INVENTORY

If you see a photo that does not have a size you want underneath it, that means we are out of stock. We do our best to keep our inventory accurate, but occasionally you may order an item that we are out of. If this happens you will be notified prior to your order shipping to decide how you would like to proceed.

SHIPPING POLICY

Twinkle Twinkle ships orders primarily via UPS Ground, UPS 2nd Day Air and UPS Next Day Air shipping. Please note that we ship Monday – Friday, excluding holidays. Next Day orders must be placed by 12:00pm Pacific Standard Time to be shipped the same business day. Orders placed after noon on Friday will not be shipped until the following Monday. Please allow additional time for items coming directly from the manufacturer such as furniture and artwork.

Items will be shipped within 3 business days of your order placement.

CUSTOM ORDERS

Shipping time may vary depending on the vendor. Details should be listed in the item description.

All custom orders are non-refundable. Some items may be returned for merchandise credit. Social Occasion special orders are non returnable, please be certain of your child’s size before ordering.

RETURNS

We will gladly accept returns withing 14 days from receipt of merchandise, excluding special order and sale items.

Items must be returned in the original packaging and the tags still attached and in saleable to ensure a refund. Previously worn items will not be accepted.

Items on sale, clearance, or identified as a “final sale” are not returnable.

Any returns that we may accept as a customer accommodation and do not meet our return criteria will be credited at the item’s current price minus a 25% restocking fee.

Please allow 3 weeks for processing of returns. If you have not received a refund or credit within that time please feel free to contact us at sales@twinkletwinkleboutique.com

We offer no price adjustments on previous purchases

Shipping fees are non refundable, nor do we pay for shipping of returned items.

SIZE EXCHANGES

Or exchanges for other merchandise are treated as new orders. Just place an online order for the items you desire and we will process it promptly. Your account will be credited when we receive your return. Shipping fees will apply to your replacement item.

Holiday merchandise is a final sale as of the date of the holiday.

PRIVACY POLICY

Twinkle Twinkle ensures complete and total privacy of our client information. We do not sell any information for any reason and will only send you emails of upcoming events through Twinkle Twinkle Boutique.